iServa is services provider for your call center, Social Media Promotion, Web Design & Testing requirements. iServa has contact centers located in United States,India & Philippines. Our aim is to provide business oriented call center outsourcing & I.T solutions that could enable our clients to achieve their business goals.
Our major services include outsourced call center services, Web Design Services , Social Media Handling Services, Search Engine Optimization Services & Software/Web/Apps Testing Services.
Call Center Outsourcing :
We offer customer Care, Sales, Retention, Appointments Setting, Live Transfers & Survey services to leading organizations for their various business requirements all across the globe. Our efforts are directed towards providing a superior experience to your customers across various customer touch points. iServa Provides services that could be easily adjusted according to your specific business needs.
We understand that your customers are the most crucial assets of your organization. We work towards obtaining high customer retention and customer satisfaction rate for your business.
Our call center agents can efficiently handle your inbound or outbound customer calls, communicate with them over web/chat/email or emails. Further, we can take care of your business’s requirements such as lead generation, market research and market survey requirements.
We keep upgrading our services and technologies at our contact centers from time-to-time. This keeps us updated with latest technologies and enables us to deliver cutting edge solutions for all your business process outsourcing requirements.
Web Design Services :
iServa provider state of the art best in the world User Interface for your web based solutions. Our experts team provides solution with beautiful piece of art solutions with no glitches, Cross Platform, User friendly & responsive. Our Skilled web designers user latest technologies like bootstrap, JS, Ajax, HTML5 & XHTML enable us provide innovative & excellent user interfaces for our clients. And that is what we do at iServa we always strive to serve you the best.
Social Media Promotion Services :
As an individual did you ever count how many times a day you check your social media profiles like Facebook, Instagram, Twitter. Pretty often right! Now think how much time your customer/Client would be doing the same. Voila !! That’s a big big opportunity for your business waiting for your to be get the benefit out of it. And we are here to get the right results out of this scenario.
Our distinctive approach to accelerate your social media presence with creative, Compelling, beautiful, Meaning full and most important of all engaging posts designed to encourage your clients/customers to the step and reach you.
Functional Testing Services:
iServa provides the best testing services to prevent defects to reduce overall testing costs, rework cost and enhance quality. Our approach to ensure your application’s experience best experience using regression testing and new features to prevents any sudden or unintended impact to your application.Below are some of the iServa’s offerings for functional testing:
- Requirements Ambiguity Testing.
- Business Process Testing.
- Manual & Automated Testing.
- Regression Testing.
- Smoke & System Integration Testing.
- Business Acceptance Testing.
- Data Verification Testing.